Zhang Wanneng, Chairman of HealthyWay, Attends AI Grand Event at Fuyao University of Science and Technology, Decoding the New Paradigm of Agent Economy
On April 28, the Seminar on Cutting-Edge AI Technology, Industrial Application and Multilingual Multimodal Large Model was grandly held at Fuyao University of Science and Technology.
Hosted by Fuyao University of Science and Technology and the Chinese Society of Image and Graphics, this seminar gathered heavyweight guests such as Cao Dewang, founder of Fuyao Group, He Changchui, academician of the International Eurasian Academy of Sciences, Wang Shuguo, president of Fuyao University of Science and Technology, as well as experts from top domestic universities and representatives of leading enterprises in the industry. Focusing on in-depth exchanges on cutting-edge topics such as multilingual multimodal large models and computing power collaboration, it is a high-standard and high-level event integrating industry, academia and research in the AI field.
Zhang Wanneng, Chairman of HealthyWay, was invited to attend and deliver a keynote speech titled "Preliminary Exploration of Agent Economy: From the Revolution of Human-Computer Interaction to the Transformation of Business Paradigm". From the evolution of human-computer interaction, the reconstruction of underlying business logic to the implementation of corporate practices, he systematically expounded the forward-looking concept of "agent economy", providing a new perspective for business transformation in the AI era.
Forward-Looking Thinking: From "Chat Box Revolution" to "Agent Economy"
In his speech, Chairman Zhang Wanneng proposed that human-computer interaction is undergoing the fourth revolution, evolving from command lines, browsers, touch screens to natural language chat boxes. With the popularization of AI technology, the "chat box" is becoming a new human-computer interaction entrance, which is profoundly changing the relationship between humans and machines and rewriting the underlying logic of business.
Against this background, the value of the formula "Economic Volume = Relationship Volume × Trust Value" has been reactivated - AI has greatly reduced the cost of relationship maintenance and trust establishment, driving enterprises to fully enter the era of operating Customer Lifetime Value (CLV).
Zhang Wanneng, Chairman of HealthyWay
The main form of industrial application of large models is the agent, and its value creation is concentrated in the three major fields of management, sales and service. The future business world will be driven by both supply-side agents and demand-side agents, forming a double-layer structure where real-person social networks and agent social networks run in parallel. Under this structure, commodities will have the ability of independent operation, and the business form will evolve into an intelligent economic entity where three modes coexist: "real person-real person", "agent-real person" and "agent-agent".
The social ecosystem represented by WeChat, with its complete scenario coverage built by more than 1.2 billion monthly active users, is expected to become an important entrance to the agent economy.
Practical Implementation: Three Agents Empowering the Whole-Process Development of Enterprises
Combined with the practical implementation of HealthyWay, Chairman Zhang Wanneng shared the application of agents in enterprises on site. Currently, HealthyWay has deployed three agents in three major scenarios: enterprise management, customer operation and product innovation:
Management Assistant A Kang: Focusing on the enterprise management link, it realizes process automation, resource coordination and decision-making assistance, helping enterprises reduce costs and increase efficiency.
Sales and Service Assistant A Jian: Deeply engaged in the field of customer operation, empowering customer acquisition, demand insight and satisfaction management, etc.
Development and Creation Assistant A Chuang: Focusing on the product innovation sector, it helps the rapid iteration of AI medical products and injects innovative impetus into the development of enterprises.
From management processes to customer service, from product development to business decision-making, HealthyWay has integrated agent capabilities into the entire business process, reconstructing the texture of medical and health services with AI, and accumulating replicable practical experience for the industry to explore business transformation in the AI era.
"When we are still discussing whether AI will replace human work, agents are already reconstructing every link of business. This is both a challenge and an opportunity." Chairman Zhang Wanneng emphasized that the agent economy is not a distant future, but a present that is happening.
HealthyWay is willing to work hand in hand with industry colleagues to jointly meet this AI-driven business and social transformation, promote the evolution of the medical and health industry towards intelligence, personalization and high efficiency, and contribute practical strength to the construction of a digital China.